THANK YOU for visiting The CENTERED SURGEON​

1. Introduction

• We are committed to safeguarding the privacy of our website visitors, service users, individual customers and customer personnel.

• This notice applies where we are acting as a data controller with respect to the personal data of such persons; in other words, where we determine the purposes and means of the processing of that personal data.

• Our website incorporates privacy controls which affect how we will process your personal data. By using the privacy controls, you can specify whether you would like to receive direct marketing communications and manage the use of cookies.  I will not share or publish your personal data.

• We may use cookies on our website. Insofar as those cookies are not strictly necessary for the provision of our website and services, we will ask you to consent to our use of cookies when you first visit our website.

• In this notice, “we”, “us” and “our” refer to Centered Surgeon Enterprises, LLC which is doing business as, "DBA," Centered Surgeon and centeredsurgeon.com. For more information about us, see Section 14.

2. Credit

• This document was created using a template from Docular (https://seqlegal.com/free-legal-documents/privacy-policy).

3. The personal data that we collect

• In this Section 3 we have set out the general categories of personal data that we process and, in the case of personal data that we did not obtain directly from you, information about the source and specific categories of that data.

• We may process data enabling us to get in touch with you ("contact data"). The contact data may include your name, email address, telephone number, postal address and/or social media account identifiers. The source of the contact data is you and/or others with whom you have contracted to share information. If you log into our website using a social media account, we will obtain elements of the contact data from the relevant social media account provider.

• We may process your website user account data ("account data"). The account data may include your account identifier, name, email address, business name, account creation and modification dates, website settings and marketing preferences.  The primary source of the account data is you and/or your contracting partner, although some elements of the account data may be generated by our website.   If you log into our website using a social media account, we will obtain elements of the account data from the relevant social media account provider.

• We may process information relating to transactions, including purchases of goods and/or services, that you enter into with us and/or through our website ("transaction data").  The transaction data may include your name, your contact details, your payment card details (or other payment details) and the transaction details. The source of the transaction data is you and/or our payment services provider.

• We may process information contained in or relating to any communication that you send to us or that we send to you ("communication data"). The communication data may include the communication content and metadata associated with the communication. Our website will generate the metadata associated with communications made using the website contact forms.

• We may process data about your use of our website and services ("usage data"). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is our analytics tracking system.

• We may process personal location information incidental to providing our services. The source of this data is your GPS contract partner.

4. Purposes of processing and legal bases

• In this Section 4, we have set out the purposes for which we may process personal data and the legal bases of the processing.

• Operations – We may process your personal data for the purposes of operating our website, the processing and fulfillment of orders, providing our services, supplying our goods, generating invoices, bills and other payment- related documentation, and credit control. The legal basis for this processing is our legitimate interests, namely the proper administration of our website, services and business OR the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

• Publications – We may process account data for the purposes of publishing such data on our website and elsewhere through our services in accordance with your express instructions. The legal basis for this processing is consent OR our legitimate interests, namely the publication of content in the ordinary course of our operations OR the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

• Relationships and communications – We may process contact data, account data, transaction data and/or communication data for the purposes of managing our relationships, communicating with you (excluding communicating for the purposes of direct marketing) by email, SMS, post, fax and/or telephone, providing support services and complaint handling. The legal basis for this processing is our legitimate interests, namely communications with our website visitors, service users, individual customers and customer personnel, the maintenance of relationships, and the proper administration of our website, services and business.

• Direct marketing – We may process contact data, account data and/or transaction data for the purposes of creating, targeting and sending direct marketing communications by email, SMS, post and/or fax and making contact by telephone for marketing-related purposes. The legal basis for this processing is consent OR our legitimate interests, namely promoting our business and communicating marketing messages and offers to our website visitors and service users.

• Research and analysis – We may process usage data and/or transaction data for the purposes of researching and analysing the use of our website and services, as well as researching and analysing other interactions with our business. The legal basis for this processing is consent OR our legitimate interests, namely monitoring, supporting, improving and securing our website, services and business generally.

• Record keeping – We may process your personal data for the purposes of creating and maintaining our databases, back-up copies of our databases and our business records generally. The legal basis for this processing is our legitimate interests, namely ensuring that we have access to all the information we need to properly and efficiently run our business in accordance with this notice.

• Security – We may process your personal data for the purposes of security and the prevention of fraud and other criminal activity. The legal basis of this processing is our legitimate interests, namely the protection of our website, services and business, and the protection of others.

• Insurance and risk management – We may process your personal data where necessary for the purposes of obtaining or maintaining insurance coverage, managing risks and/or obtaining professional advice. The legal basis for this processing is our legitimate interests, namely the proper protection of our business against risks.

• Legal claims – We may process your personal data where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely [the protection and assertion of our legal rights, your legal rights and the legal rights of others.

• Legal compliance and vital interests – We may also process your personal data where such processing is necessary for compliance with a legal obligation to which we are subject or in order to protect your vital interests or the vital interests of another natural person.

5. Providing your personal data to others

• We may disclose your personal data to our insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice.

• Your personal data held in our website database will be stored on the servers of our hosting services provider.

• We may disclose your personal data to our suppliers or subcontractors insofar as reasonably necessary to provide our services.

• Financial transactions relating to our website and services may be handled by our payment services providers.  We will share transaction data with our payment services providers only to the extent necessary for the purposes of processing your payments, refunding such payments and dealing with complaints and queries relating to such payments and refunds. You can find information about the payment services providers’ privacy policies and practices at gettherefindout.com/privacy.

• In addition to the specific disclosures of personal data set out in this Section 5, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise, or defense of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

6. International transfers of your personal data

• Centered Surgeon Enterprises, LLC is not registered in the UK or EU.

• The hosting facilities for our website are situated in the United States.

• All Centered Surgeon business is conducted in the United States.  

• You acknowledge that personal data that you submit for publication through our website or services may be available, via the internet, around the world. We cannot prevent the use (or misuse) of such personal data by others.

7. Retaining and deleting personal data

• This Section 7 sets out our data retention policies and procedures, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.

• Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

• We will retain your personal data as follows:

  • contact data will be retained for a minimum period of two years following the date of the most recent contact between you and us, and for a maximum period of two years following that date;

  • account data will be retained for a minimum period of two years following the date of closure of the relevant account, and for a maximum period of two years following that date;

  • transaction data will be retained for a minimum period of one year following the date of the transaction, and for a maximum period of one year following that date;

  • communication data will be retained for a minimum period of two years following the date of the communication in question, and for a maximum period of two years following that date;

  • usage data will be retained for two years following the date of collection.

• Notwithstanding the other provisions of this Section 7, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

8. Your rights

• In this Section 8, we have listed the rights that you have under data protection law.

• Your principal rights under data protection law are:

1. the right to access – you can ask for copies of your personal data;

2. the right to rectification – you can ask us to rectify inaccurate personal data and to complete incomplete personal data;

3. the right to erasure – you can ask us to erase your personal data;

4. the right to restrict processing – you can ask us to restrict the processing of your personal data;

5. the right to object to processing – you can object to the processing of your personal data;

6. the right to data portability – you can ask that we transfer your personal data to another organization or to you;

7. the right to complain to a supervisory authority – you can complain about our processing of your personal data; and

8. the right to withdraw consent – to the extent that the legal basis of our processing of your personal data is consent, you can withdraw that consent.

• These rights are subject to certain limitations and exceptions. You can learn more about the rights of data subjects by visiting [https://edpb.europa.eu/our-work-tools/general-guidance/gdpr-guidelines- recommendations-best-practices_en and https://ico.org.uk/for- organisations/guide-to-data-protection/guide-to-the-general-data-protection- regulation-gdpr/individual-rights/].

• You may exercise any of your rights in relation to your personal data by written notice to us through our contact form or via info@centeredsurgeon.com.

9. About cookies

• A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

• Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

• Cookies may not contain any information that personally identifies a user, but personal data that we store about you may be linked to the information stored in and obtained from cookies.

10. Cookies that we use

• We use cookies for the following purposes:

1. authentication and status – we use cookies to identify you when you visit our website and as you navigate our website, and to help us determine if you are logged into our website];

2. shopping cart – we use cookies to maintain the state of your shopping cart as you navigate our website;

3. personalization – we use cookies to store information about your preferences and to personalize our website for you;

4. security – we use cookies as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials, and to protect our website and services generally;

5. advertising – we may use cookies to help us to display advertisements that will be relevant to you;

6. analysis – we use cookies to help us to analyze the use and performance of our website and services; and

7. cookie consent – we use cookies to store your preferences in relation to the use of cookies more generally.

11. Cookies used by our service providers

• Our service providers use cookies and those cookies may be stored on your computer when you visit our website.

• We use Google Analytics. Google Analytics gathers information about the use of our website by means of cookies. The information gathered is used to create reports about the use of our website. You can find out more about

Google’s use of information by visiting https://www.google.com/policies/privacy/partners/ and you can review Google’s privacy policy at https://policies.google.com/privacy.

12. Managing cookies

• Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:

  1. https://support.google.com/chrome/answer/95647 (Chrome);

  2. https://support.mozilla.org/en-US/kb/enhanced-tracking-protection- firefox-desktop (Firefox);

  3. https://help.opera.com/en/latest/security-and-privacy/ (Opera);

  4. https://support.microsoft.com/en-gb/help/17442/windows-internet- explorer-delete-manage-cookies (Internet Explorer);

  5. https://support.apple.com/en-gb/guide/safari/manage-cookies-and- website-data-sfri11471/mac (Safari); and

  6. https://support.microsoft.com/en-gb/help/4468242/microsoft-edge- browsing-data-and-privacy (Edge).

• Blocking all cookies will have a negative impact upon the usability of many websites.

• If you block cookies, you will not be able to use all the features on our website.

13. Amendments

• We may update this notice from time to time by publishing a new version on our website.

• You should check this page occasionally to ensure you are happy with any changes to this notice.

• We may notify you of significant changes to this notice by email.

14. Our details

• This website is owned and operated by Centered Surgeon Enterprises, LLC. 

• Our principal place of business is 100 N Howard St, Ste R, Spokane, WA 99201.

• You can contact us:

  • by mail, to the address given above;

  • using our website contact form; or

  • by email, using info@centeredsurgeon.com.

15. Representatives

• Not applicable, as Centered Surgeon has no EU or UK operations.

16. Data protection officer

Our data protection officer’s contact details are: Phillip Lowry Jr., CPO and DPO, contact information is set forth above in Section 14.

17. General Additional Terms

Centered Surgeon Enterprises, LLC, operates the centeredsurgeon.com website, which provides Service scheduling and payment.

This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service, website.

If you choose to use our Service, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect are used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Notice have the same meanings as in our Terms and Conditions, which is accessible at centeredsurgeon.com, unless otherwise defined in this Privacy Notice.

18. Information collection and use

Information Collection and Use

For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information that we collect will be used to contact or identify you

19. Log data

We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

20. Cookies

Cookies are files with a small amount of data that is commonly used as an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.

Our website uses these “cookies” to collect information and to improve our Service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.

21. Service Providers

We may employ third-party companies and individuals for the following reasons:

To facilitate our Service;

   To provide the Service on our behalf;

     To perform Service-related services; or

   To assist us in analyzing how our Service is used.

We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

22. Links to other sites

Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

23. Children's privacy

Our Services do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

24. Changes to this privacy policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.

Our Privacy Policy was created with the help of the https://www.privacypolicytemplate.net Privacy Policy Template.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.